Delivery & Returns
Shipping options are as follows:
- Metro Manila: Free shipping via LBC for orders above PHP15,000
- Provincial areas: Shipping via LBC, rates may vary depending on location and final courier charges
Not at the moment, but we're working on it!
In-store pickup is available.
Please wait for an email confirmation that your item is ready before scheduling a pickup.
Store Location:
JMA Jewelry, Ground Floor, Edsa Shangri-la Hotel, Mandaluyong
Store Hours:
Monday: 10:00 AM - 6:00 PM
Tuesday to Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
All sales are final 15 days from the date of purchase.
For damaged or defective items, kindly contact us at shop@jmajewelry.com within 3 days of receiving your order.
Key conditions:
- Items must be unused and returned with original packaging.
- Used or incomplete returns may not be accepted.
- Shipping costs for returns (to and from the customer) are shouldered by the customer.
- Refunds and returns are subject to inspection and approval.
- The decision on your return or refund will be sent via email.




